Refund Policy

Welcome to Thirteen Pillars of Business LLP! We want to ensure you have a satisfying experience with us. If you’re not completely happy with your purchase, our refund policy below provides details on how we can assist you.

Refund Policy

We offer a 30-day return policy on all products, allowing you to initiate a return within 30 days of receiving your item. To qualify for a return, the item must be unused, in its original packaging, and in the same condition you received it.

How to Initiate a Return

1. Contact Us:
   • Please reach out to us within 30 days of receiving your item at one of the contact numbers provided below or email us.
   • Phone: +91 7742970614 / +91 9256156761
2. Return Approval:
   • Once we receive your request, we’ll review and notify you about the status of your return. If approved, we’ll guide you on how to send the item back to us.
3. Shipping Address:
   • All returns should be sent to:

     Thirteen Pillars of Business LLP
     B-131 Subhash Colony,
     Kherli Phatak,
     Kota, Rajasthan, 324001

4. Return Shipping:
   • Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Refund Process

• After receiving and inspecting the returned item, we’ll notify you of the refund status.
• If approved, a refund will be processed, and a credit will automatically be applied to your original payment method within 5-7 business days.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us.

Contact Information

For any questions or assistance, feel free to contact us at:

• Phone: +91 7742970614 / +91 9256156761

Thank you for choosing Thirteen Pillars of Business LLP. We’re here to make your experience as seamless as possible.